Shipping Information

At Aevione.com, we strive to provide a seamless shopping experience, including fast and reliable shipping. Based in Lagos, Nigeria, we deliver to customers both locally and internationally. Here’s everything you need to know about our shipping policies:

1. Domestic Shipping (Within Nigeria)

Shipping Options:

• Standard Shipping: Delivery within 3-5 business days.
• Express Shipping: Delivery within 1-2 business days.

Shipping Rates:

• Standard Shipping: ₦1,500 flat rate.
• Express Shipping: ₦3,000 flat rate.

Free Shipping:

• Enjoy free standard shipping on orders over ₦20,000.

2. International Shipping

Shipping Options:

• Standard International Shipping: Delivery within 7-14 business days.
• Express International Shipping: Delivery within 3-7 business days.

Shipping Rates:

Shipping rates vary based on the destination country and the weight of the package. Shipping costs will be calculated at checkout.

Free Shipping:

• Enjoy free standard international shipping on orders over $150.

3. Order Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

4. Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

Aevione.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

Aevione.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

7. Shipping Restrictions

We currently ship to most countries worldwide. However, there may be some restrictions based on your location. If you encounter any issues at checkout, please contact our customer support team for assistance.

8. Returns and Exchanges

Please refer to our [Return Policy](link to return policy) for detailed information on returns and exchanges.

Contact Us

If you have any questions about our shipping policies or need assistance with your order, please contact us at:

Aevione.com
[Email Address]
[Phone Number]

We’re here to help and ensure you have the best shopping experience with us.